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Your Guide to Staying at Smart City Apartments for the First Time

Serviced Apartments LondonSo, you’ve booked your first stay at Smart City’s apartments in Cannon Street, Moorgate or any of our other prime Central London locations, and you’re looking forward to basking in the relaxing ambience, taking advantage of all the mod cons and generally enjoying the very height of London living.

Yet you’re one of those people who can’t help but wonder what it’s really like staying in a serviced apartment, and now you’re on the look out for few pointers. Fear ye not, treasured guest, as below, we present you with your guide to staying at Smart City Apartments for the first time.

A unique check-in service

If you’re used to standard hotel check-ins where you roll up to the front desk and swap your credit card for a room-access card, you may be in for a bit of a surprise when you book with Smart City. Whether you’re staying at our London Bridge luxury apartments or anywhere else across London, we provide a unique check-in service that offers you greater freedom and flexibility.

We value independence just as much as you do, which is why we don’t tie you down to specific check-in times and long, drawn out procedures at the front desk. Instead, we’ll email you before you get here with everything you need to know about booking into your accommodation, your own personal access code for the building and how to enter and leave your apartment safely and securely.

After that, you’re free to come and go as you please.

An on-call concierge service

conciergeThat being said, we’re not ones to leave you completely to your own devices at all times. We understand that you’re paying for a premium service when you stay at our apartments in Moorgate, London Bridge and elsewhere, and we’re passionate about going above and beyond to make sure you get it.

In the foyer of some of our apartment buildings you’ll have a concierge waiting to help with any queries or questions. Elsewhere, we offer a 24/7 concierge service that’s only ever a phone call away.

The height of comfort

We’ve invested heavily in ensuring your apartment really does deliver the lap of luxury. From the warm, inviting beds to the plush, relaxing sofas, staying at Smart City is like having your very own home away from home.

Your own welcome pack

When they first land in their Central London apartments, there’s a few things many of our guests really want more than anything else; namely a refreshing beverage and a hot shower. If that sounds like you, you’ll be glad to know that there’s no need to rush out to the nearest shop for tea bags and shower gel.

Within your fully-fitted and equipped kitchen you’ll find a selection of complimentary refreshments, whilst your stylish bathroom comes with toiletries, so you can get right down to the business of relaxing and making yourself at home.


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